Privacy Policy

1. Information We Collect

We collect the following types of information to improve our services and enhance your experience:

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A. Personal Information

When you make a purchase or sign up for an account, we may collect:
✅ Your Name
✅ Email Address
✅ Phone Number
✅ Billing & Shipping Address
✅ Payment Information (processed securely through third-party payment gateways)

 

B. Non-Personal Information

We may also collect non-identifiable data such as:
✅ IP Address
✅ Browser Type & Device Information
✅ Website Usage Data (e.g., pages visited, time spent, referral sources)

 

C. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality and analyze user behavior. You can disable cookies through your browser settings, but some website features may not work properly.

 

2. How We Use Your Information?

We collect and use your data for the following purposes:

✔ To Process Orders – Your information is used to confirm, process, and deliver your purchases.

✔ To Improve User Experience – We analyze browsing behavior to enhance website performance and usability.

✔ To Communicate With You – We may send order updates, promotional offers, and service notifications.

✔ To Prevent Fraud & Ensure Security – We use data to verify user identity and prevent unauthorized transactions.

✔ For Legal Compliance – We store necessary information to comply with applicable laws and regulations.

 

3. How We Share Your Information?

We do not sell, rent, or trade your personal data. However, we may share your information with:

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📌 Service Providers – Third-party partners such as payment processors, shipping companies, and IT support teams.

📌 Legal Authorities – If required by law, to comply with legal obligations or protect our business rights.

📌 Marketing & Analytics Tools – To improve customer engagement and analyze website traffic (Google Analytics, Meta Ads, etc.).

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All third parties we work with follow strict data security guidelines.

 

4. Data Security Measures

We implement robust security measures to protect your data, including:

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🔒 SSL Encryption – To safeguard online transactions and sensitive information.

🔒 Secure Payment Gateways – We do not store credit/debit card details. Payments are processed through trusted third-party providers.

🔒 Restricted Access – Only authorized personnel can access customer data.

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While we strive for the highest security standards, no online platform is 100% secure. Customers are advised to use strong passwords and avoid sharing personal details unnecessarily.

 

5. Your Rights & Choices

As a user, you have control over your data, including:

✔ Access & Correction – You can request access to your personal information and update inaccuracies.

✔ Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.

✔ Delete Account – You can request account deletion by contacting us at secondhandspartwala@gmail.com.

 

6. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies before providing any personal information.

 

7. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with the "Last Updated" date. Continued use of our website implies acceptance of the updated policy.

 

8. Contact Us

For any privacy-related questions or concerns, please contact us at:

📧 Email: secondhandspartwala@gmail.com
📞 Phone: +91 9103450033, +91 9906100333
📍 Location: New Delhi, India

By using Second Hand Parts Wala, you acknowledge that you have read, understood, and agreed to this Privacy Policy.